Frequently Asked Questions
We have answered some frequently asked question here. Still, if you have any query feel free to reach me. I’ll get back to you as soon as possible.

Trustworthiness is a crucial factor when hiring Virtual Assistants (VAs) from any
country, including the Philippines. The Philippines has become a popular destination for outsourcing due to its large pool of skilled workers, strong English proficiency, and cultural compatibility with Western countries. Many businesses have had positive experiences with Filipino VAs. Here are some factors to consider and tips to ensure you hire a trustworthy VA:

Factors Contributing to the Trustworthiness of Filipino VAs

1. Cultural Compatibility:

  • Filipino VAs are often familiar with Western business practices and
    culture, making communication and understanding easier.

2. Strong Work Ethic:

  • Filipinos are known for their dedication and strong work ethic. Many
    VAs are committed to delivering high-quality work and maintaining
    long-term relationships with their clients.

3. English Proficiency:

  • The Philippines is one of the largest English-speaking countries in
    Asia, which helps in clear communication and understanding of tasks.

4. Experience and Skills:

  • The country has a growing pool of skilled professionals with experience
    in various fields like customer service, administrative support,
    marketing, bookkeeping and more.
Many Filipino VAs prefer the flexibility and convenience of remote work, which allows them to manage their time effectively, work from home, and maintain a better worklife balance. It also enables them to spend more time with their families which is very important to them.

During UK Standard Time (GMT, Greenwich Mean Time):

  • The Philippines is 8 hours ahead of GMT.
  • The Philippines is 8 hours ahead of GMT.

During UK Daylight Saving Time (BST, British Summer Time):

  • The Philippines is 7 hours ahead of BST.
  • For instance, if it’s 9:00 AM in London (BST), it’s 4:00 PM the same day in Manila (PHT).

Practical Implications for Business and Communication

  • Overlap Hours: There is typically a 7 to 8-hour time overlap between UK business hours and Philippine working hours. This allows for a substantial period of synchronous communication and collaboration.
  • Early Mornings or Late Evenings: Filipino VAs often adjust their schedules to accommodate UK clients, working early mornings or late evenings in the Philippines to align with UK business hours.
  • Flexibility: Many Filipino VAs are accustomed to working flexible hours to ensure effective communication and workflow with clients in different time zones.
  • Planning Meetings: When scheduling meetings or deadlines, it’s crucial to consider the time difference and plan accordingly to optimize productivity and ensure everyone is available.

Understanding the time difference helps UK businesses and Filipino VAs coordinate work effectively, maintain communication, and deliver projects on time despite the geographical distance.

There are several measures you can take to ensure security:

1. Use a Password Manager like LastPass

  • Allows you to share access to accounts without revealing the password.
  • You can revoke access at any time.

2. Gradual Access

  • Don’t grant full access initially.
  • Increase access gradually as trust is built.

3. Strict Laws in the Philippines

  • The country has stringent theft laws
  • Digital theft punishments are twice as severe as those for normal theft
  • The government recognizes the importance of VAs to the economy, discouraging theft of sensitive information

4. VA Security is Comparable to In-Office Employees

  • Both in-office employees and VAs could potentially steal sensitive information.
  • However, due to strict laws and the low value of this information to them, Filipino VAs are less likely to engage in theft.
  • Always take precautions; don’t give new VAs unrestricted access immediately.

The recommended hourly start rate is $4-5 USD with an increase for long-term
employment.

This hourly rate varies depending on the experience and skills required.

Filipino virtual assistants are looking for more than a job, they are looking to build a career and grow with a company over time.

In the Philippines, all employees receive a yearly bonus equivalent to one month’s salary, known as the “13th month” bonus. This bonus is typically paid in December but should not be confused with a Christmas bonus, which is separate.

Is it mandatory to pay this bonus? No, it is not required by law.

Should you pay it? Yes, definitely. it makes your job offer much more attractive. Employees expect and rely on this bonus as it is crucial for managing their regular living expenses.

There are multiple ways you can pay your VA.

We recommend using Wise as it is a fast and effective way to transfer money at a low cost.

You could also use Paypal or bank transfer.

Generally, there is no requirement for UK businesses to withhold taxes for independent contractors based abroad. However, it’s important to consult with a tax advisor to ensure compliance with any applicable regulations.

Yes, payments made to contractor VAs for services rendered are generally taxdeductible as business expenses, provided they are wholly and exclusively for the purpose of the business. Proper documentation such as invoices and contracts should be maintained (Please consult an accountant)

HMO Private Coaching Programme with Lorraine

Please complete this Application Form at least 72 hours before your call.

We will look at your answers together in order to confirm that this coaching programme is right for you.

There are a maximum of 6 places available, and I want to be sure I can help you.

As you go through the programme, your ideas and objectives may change, and that is fine, so please don’t overthink these questions… write what is most important to you now.

This information will also help us create the best possible framework for you to get the results you want, in the quickest possible time.

Q8 Success leaves clues! Below are 10 traits that successful HMO investors share (source: Andy Graham). Please score yourself out of 10 (where 10 is high) for where you are now.